You have a cooling off period of 14 days to return the product without stating reasons, commencing on the date you receive your product. The product must be unused and, if possible, returned in the original packaging. You can return your order free of charge in the Netherlands, Belgium, Luxembourg, Germany. We will credit the purchase price to your bank account within 14 days. You can also use the return form, which you can download by clicking the download button.
We will reimburse all payments received from you, including any delivery costs charged by us for the returned product, immediately but within a maximum of 14 days after the day on which you notify us of the return. Unless we offer to collect the product ourselves, we may wait until we have received the product or until you demonstrate that you have returned the product before making the refund, whichever is the earlier. We will make the refund by the same payment method you used, unless you agree to a different method. Refunds will not cost you anything.